There are several qualities you should look for when determining a Mediator.
Excellent Listening Skills
Confident in dealing with your type of mediation. (Family, Business, etc.)
Ability to diffuse emotionally charged situations
Creative and Innovative thinking
Objective and ready to seek solutions
Non-judgement of your emotional connection to the issues at hand
Provides a safe environment where you can be heard and understood
Foster communication and dialogue
Laura Dawn Ouin is the founder of Third Coast Mediation & Consulting in Dallas, Texas, and is passionate about conflict resolution, communication and education. On a personal note, coffee AND tea lover, morning person, travel bug and dog whisperer.
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