There are several qualities you should look for when determining a Mediator.
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Excellent Listening Skills
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Professional credibility
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Confident in dealing with your type of mediation. (Family, Business, etc.)
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Ability to diffuse emotionally charged situations
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Creative and Innovative thinking
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Objective and ready to seek solutions
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Non-judgement of your emotional connection to the issues at hand
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Provides a safe environment where you can be heard and understood
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Foster communication and dialogue
